Interview Q&A
How long have you been in business?
Instru-Met has been providing fine services and products since 1974.
What is your primary product or service?
Strength of Materials Test equipment repair and service of Instron, MTS and like test equipment. We have new Load cells, extensomters, grips and fixtures for all tensile, flex and compression testing applications.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
The company was started by a former Instron Regional manger. The company developed relationships with Sintech and MTS and is the number one tester re-manufacturing company in the East.
How do you differentiate yourself from other businesses in your category and area?
Personal and responsive. Our service engineers respond with on site repairs in less than 48 hours and in most cases less than 24 hours.
How many locations do you have and do you have plans to expand?
Our main office is in Union, NJ with other offices in Ohio, NY and Illinios.
What type of payments do you accept?
Visa, Master Card Net 30
Which areas do you service?
There are no limitations as to where we service and calibrate. We have customers world wide.
Who owns your company or runs daily operations?
The company is privately owned by two electro-mechanical engineers
What are your hours of operation?
7:30 to 5:30 Monday to Friday